FAQ
Q: Are you trading company or manufacturer ?
A: We are manufacturer. We have 30,000 square meters of self-owned plant.
Q: Do you have any certificates?
A: Yes,we have UL, TUV, CB, SAA, CCC, CE and other certifications.
Q: How do we make a quick response to customer , 5 inquiry ?
A: Our professional team will reply you online or by email,Skype, whatsApp and so on.
Q: Do you have any exporting experience?Which countries did you export to before?
A: We have lots of exporting experience and customers in many countries,such as America, Japan,Australia,UAE,Canada,Vietnam,Turkey,Thailand,Russia,UK,etc.
Q:Can you supply samples for checking ?
A: Yes, we can supply samples, pls contact for detailed required.
Q:How long is your delivery time?
A: Generally it is within 3days for small qty. Or it is around 15-20 days to a general order.
Q: What is the standard of package of your goods?
A: Export standard package or special package according to customer requirement.
Q:How about inspection?
A: We have the whole inspection system from raw material to end products include transient test, delay test,mechanical life test and so on.Q:What is the service offered by company?
A: We have the professional engineer team which can design and develop the mould to arrive different customer requirements. We also have the professional sales team to offer good service from pre-sale to after-sale.